Terms of Use
The terms on which this website is made available, including the limits of the information published on it.
Terms of Use
Last revised: 25 July 2026
This website is operated by BioApps Sdn Bhd, a company incorporated in Malaysia with its place of business at Level G, South Tower, Universiti Malaya Medical Centre, Jalan Profesor Diraja Ungku Aziz, 59100 Kuala Lumpur.
These terms govern the use of this website. By using the website the user accepts these terms. A user who does not accept them should not use the website.
1 No medical advice
The content of this website is provided for general information about the services of the Company. It is not medical advice, it is not a diagnosis, and it does not establish a practitioner and patient relationship. Prosthetic and orthotic care depends on individual assessment. No person should act on the content of this website, or delay seeking or disregard professional advice, on the basis of anything published here.
In an emergency the user should attend the nearest emergency department or telephone 999.
2 Appointment requests
A request submitted through the appointment form is a request only. It does not create an appointment and it does not bind the Company. An appointment exists only once the Company has confirmed a time by telephone. The Company does not guarantee that any particular time, practitioner or device will be available.
3 Permitted use
The user may view, download and print material from this website for personal and non commercial reference, provided that all copyright and other proprietary notices are retained.
- The user must not use the website for any unlawful purpose or in any way that damages, disables or impairs it.
- The user must not attempt to gain unauthorised access to the website, to any server on which it is hosted, or to any connected system.
- The user must not copy, reproduce, republish or redistribute the content of this website for commercial purposes without the written consent of the Company.
- The user must not use automated means to extract content from the website in a manner that imposes an unreasonable load on it.
- The user must not submit through the website any material that is false, misleading, defamatory, or that infringes the rights of another person.
4 Intellectual property
The content of this website, including text, photographs, illustrations, layout and the arrangement of that content, is owned by the Company or used by it under licence, and is protected by the Copyright Act 1987 and other applicable law. The names, logos and marks displayed on this website are the property of their respective owners. Nothing on this website grants any licence or right to use any of them.
5 Third party content and links
This website links to the websites and social media accounts of Universiti Malaya, Pusat Perubatan Universiti Malaya and other institutions. The Company does not control that content and is not responsible for it. A link does not amount to an endorsement. The use of a third party website is governed by the terms of that website.
6 Availability of the website
The Company aims to keep this website available but does not warrant that it will be uninterrupted or free of error. The Company may suspend, withdraw or vary the website, or any part of it, without notice. The Company is not liable for any period during which the website is unavailable.
7 Accuracy of content
The Company takes reasonable care to ensure that the content of this website is accurate at the time of publication. News reports, newsletter issues and photographs are published as a record of activity at the time and are not updated afterwards. The Company gives no warranty that the content remains current, complete or fit for any particular purpose.
8 Limitation of liability
To the extent permitted by law, the Company is not liable for any loss or damage, whether direct, indirect, incidental, consequential or otherwise, arising from the use of, or the inability to use, this website or any content on it. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded.
9 Indemnity
The user agrees to indemnify the Company against any claim, loss, liability or expense arising from the use of this website by that user in breach of these terms.
10 Personal data
Personal data submitted through this website is handled in accordance with the Personal Data Protection Notice published on this website, which forms part of these terms.
11 Variation of these terms
The Company may revise these terms. The version in force is the version published on this page, and the date it was last revised is shown above. Continued use of the website after a revision constitutes acceptance of the revised terms.
12 Governing law
These terms are governed by the laws of Malaysia. The courts of Malaysia have exclusive jurisdiction over any dispute arising from them or from the use of this website.
13 Contact
Questions about these terms should be addressed to the Company at [email protected] or by telephone on 03-7954 1830.
In the event of any inconsistency between the English version and the Bahasa Malaysia version of these terms, the Bahasa Malaysia version prevails.
